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Crittercism monitors, prioritizes, troubleshoots, and trends your mobile app performance issues and business impact in real-time.

Accelerate your mobile business with Crittercism

Monitor

Access real-time network tracking and real-user data to identify issues before your users are affected. Crittercism gives continuous “state of the app” updates based on thousands of variables in real time offering clear visibility into the app, device, OS version, network, API, transactions, and individual user.

Complete visibility into all transactions

Mission Critical Mobile Transactions Visibility

Why it matters: At a glance know how mobile performance impacts revenue and success of business critical mobile transactions. Track Revenue at risk, success rates, and slow transactions that could cause abandonment.

Complete visibility into all transactions

Mission Critical Mobile Transactions Visibility

Why it matters: At a glance know how mobile performance impacts revenue and success of business critical mobile transactions. Track Revenue at risk, success rates, and slow transactions that could cause abandonment.

Complete visibility into all service APIs

Complete visibility into all service and API metrics

Why it matters: Proactively monitor all service and API metrics — right up to the endpoints that the app uses. Get latencies, error rates, data bandwidth, and the number of requests to the APIs. Now you can quickly identify and troubleshoot the poorly performing APIs

Complete visibility into all service and API metrics

Why it matters: Proactively monitor all service and API metrics — right up to the endpoints that the app uses. Get latencies, error rates, data bandwidth, and the number of requests to the APIs. Now you can quickly identify and troubleshoot the poorly performing APIs

Complete visibility into all service APIs
Real-time visibility into app usage—DAU, app loads— as well as real-time crash and exception monitoring

Crash and Error Monitoring

Why it matters: End-user performance matters. But don't wait on user feedback to know how your app is performing. Discover all mobile app crashes (and gracefully handled exceptions) all in real time and from the end-user's perspective.

Real-time visibility into app usage—DAU, app loads— as well as real-time crash and exception monitoring

Crash and Error Monitoring

Why it matters: End-user performance matters. But don't wait on user feedback to know how your app is performing. Discover all mobile app crashes (and gracefully handled exceptions) all in real time and from the end-user's perspective.

Set alert thresholds for proactive notifications

Integrated and comprehensive app performance alerting

Why it matters: Be proactively identified about issues. Identify issues before they affect end-user experience. Set alerts based on any metric—latencies, errors, crashes, exceptions, transactions, data bandwidth used to correlate issues

Integrated and comprehensive app performance alerting

Why it matters: Be proactively identified about issues. Identify issues before they affect end-user experience. Set alerts based on any metric—latencies, errors, crashes, exceptions, transactions, data bandwidth used to correlate issues

Set alert thresholds for proactive notifications

Prioritize

Identify business critical issues by size of impact and prioritize by users affected. Track the stats on different versions of your app across all mobile devices, and get insight into your production successes and those parts where code still needs work.

Sort and prioritize your transactions

Prioritize Mobile Transactions by Revenue at Risk

Why it matters: Not every interaction is created equal. Deliver business results by identifying and prioritizing high value, at risk transactions that need your attention most.

Prioritize Mobile Transactions by Revenue at Risk

Why it matters: Not every interaction is created equal. Deliver business results by identifying and prioritizing high value, at risk transactions that need your attention most.

Sort and prioritize your transactions
Crash groups sorted by impacted users

Prioritize issues by affected users

Why it matters: Identify issues where the most number of users are affected. Eliminate any unnecessary efforts by focusing resources on those items with the largest impact

Crash groups sorted by impacted users

Prioritize issues by affected users

Why it matters: Identify issues where the most number of users are affected. Eliminate any unnecessary efforts by focusing resources on those items with the largest impact

Identify poorly performing endpoints by geo-location

Prioritize by location

Why it matters: Prioritize by region, even down to the individual store location. Identify that the issues you are working on are from regions that are critical to your business

Prioritize by location

Why it matters: Prioritize by region, even down to the individual store location. Identify that the issues you are working on are from regions that are critical to your business

Identify poorly performing endpoints by geo-location
End-user details

Prioritize issues by user

Why it matters: Prioritize issues by specific users. Identify their unique characteristics (device type, OS, geo-location, lifetime issues) to troubleshoot and interact with the customer. Know about their issue before they reach out to you.

End-user details

Prioritize issues by user

Why it matters: Prioritize issues by specific users. Identify their unique characteristics (device type, OS, geo-location, lifetime issues) to troubleshoot and interact with the customer. Know about their issue before they reach out to you.

Troubleshoot

Get fast, efficient root cause analysis for the issues that impact your business the most by diving deep into app, device, carrier, transactions, and diagnostic data. Identify non-performing endpoints and obtain user interaction and flow issues. Track down misbehaving API endpoints, analyze metrics such as latency, request and data volume, as well as response codes. Isolate endpoint metrics by both network status and diagnostic data.

Transaction trace analysis

Find the root cause of mobile transaction failures

Why it matters: Keep revenue critical transactions like checkout and on boarding flows working well. Trace how app activity, service calls, network state changes, and errors impact users and business results.

Find the root cause of mobile transaction failures

Why it matters: Keep revenue critical transactions like checkout and on boarding flows working well. Trace how app activity, service calls, network state changes, and errors impact users and business results.

Transaction trace analysis
Endpoint analysis

Troubleshoot non-performing endpoints (error, data in/out, latency issues)

Why it matters: Identify and prioritize poorly performing endpoints. Identify what caused the issue—including carriers and networks (WiFi, etc.). Enable fast and efficient root cause analysis.

Endpoint analysis

Troubleshoot non-performing endpoints (error, data in/out, latency issues)

Why it matters: Identify and prioritize poorly performing endpoints. Identify what caused the issue—including carriers and networks (WiFi, etc.). Enable fast and efficient root cause analysis.

Crash details

Deep diagnostics to troubleshoot issues

Why it matters: Symbolicated stacktraces can help you identify specific lines of code where an error resides. Identify known and new issues. Now you can pinpoint errors faster, accurately.

Deep diagnostics to troubleshoot issues

Why it matters: Symbolicated stacktraces can help you identify specific lines of code where an error resides. Identify known and new issues. Now you can pinpoint errors faster, accurately.

Crash details
User breadcrumbs

Breadcrumbs allow you to see exact user actions that led to an error

Why it matters: Save time by honing in on specific user actions. Search by specific user for support ticket help

User breadcrumbs

Breadcrumbs allow you to see exact user actions that led to an error

Why it matters: Save time by honing in on specific user actions. Search by specific user for support ticket help

Device diagnostics

Device diagnostics allow users to understand the environment in which an error occurred

Why it matters: Use detailed diagnostics to identify user interaction and flow issues. Get data about memory usage/leaks and disk space

Device diagnostics allow users to understand the environment in which an error occurred

Why it matters: Use detailed diagnostics to identify user interaction and flow issues. Get data about memory usage/leaks and disk space

Device diagnostics

Trend

Report business trends and metrics to make sure you know you’re progressing towards your goal. Identify the performance of each new release by tracking your progress by version. Identify when a new device came out, and gain visibility into the health of your app on that device.

Revenue trends

Trend revenue impact and transaction success

Why it matters: Track how new app launches impact your revenue and business goals. Verify that new versions improve your mobile transaction success

Trend revenue impact and transaction success

Why it matters: Track how new app launches impact your revenue and business goals. Verify that new versions improve your mobile transaction success

Revenue trends
Crash trends

Trend app usage and errors in real-time

Why it matters: Track real-time and historical performance across device, OS, versions. See performance trends over time. Ensure that your app performance is improving over time

Crash trends

Trend app usage and errors in real-time

Why it matters: Track real-time and historical performance across device, OS, versions. See performance trends over time. Ensure that your app performance is improving over time

Performance trends

Trend performance data by device, OS, and carrier

Why it matters: Know which device, OS, and carrier are the most popular and the most problematic across your user base.

Trend performance data by device, OS, and carrier

Why it matters: Know which device, OS, and carrier are the most popular and the most problematic across your user base.

Performance trends

Accelerate your mobile business with Crittercism

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